Office Administrator Salary 13.50 per hour Location: Lissue Ind Estate Lisburn Mon to Thursday Office based 09.30am to 3.30pm but must be flexible for extra hours Working from Home Friday Job Description Tracking shipments and maintaining tracking portals. Liaising with customers on quotations and bookings. Liaise with suppliers, couriers, and internal teams to ensure smooth logistics operations. Prepare and check shipping documentation to ensure all deliveries are correct and on schedule Collation and reporting of PODs. Focus on communication and ensuring that any operational issues impacting customer shipments are proactively reported to the relevant customer teams and tracked through to resolution. Actioning customer complaints received and progressing to conclusion. Overseeing container loadings and assisting with completion. Other administration duties to support the running of the transport office on a daily basis. Role Requirements: Previous experience working in a busy administration role & dealing with customers. Strong communication skills and the ability to work effectively with colleagues and external partners. Customer focused and an understanding nature. A positive can-do attitude and flexible approach. Strong IT systems experience including a sound knowledge in Microsoft applications. Excellent attention to detail with strong organisational and time management skills to work in a fast-moving environment.