Salary: £16,800 - 19,200 per year Requirements: Strong experience in enterprise infrastructure environments Proven expertise with SCOM, PRTG, and network/device monitoring Experience leading teams or acting as a senior technical specialist Solid understanding of SLA-driven environments and governance frameworks Background in project delivery (PRINCE2, PMI or similar) Excellent troubleshooting, documentation, and stakeholder communication skills MCSE (or equivalent certification) - Desirable ITIL Foundation - Desirable Experience working in customer-facing or secure government environments - Desirable Responsibilities: Leading day-to-day operations of the Windows/Infrastructure team Managing and optimising monitoring tools such as SCOM and PRTG Designing and configuring dashboards for network and system monitoring Supporting project delivery including solution design, estimation, and implementation Ensuring SLA compliance through effective incident response and escalation Mentoring engineers and building SME capability within the team Collaborating with architects and stakeholders to shape technical solutions Producing and maintaining high-quality technical documentation Technologies: Support ITIL Network Windows More: We are seeking an experienced Monitoring Engineer with strong infrastructure expertise and DV clearance to join our high-profile MOD programme in Hemel Hempstead. In this key role, you will combine hands-on engineering, leadership, and strategic input to drive operational excellence and support critical systems. We offer competitive compensation of up to £800 per day and a collaborative environment focused on achieving excellence in service delivery. last updated 18 week of 2026