Avantor is looking for a dedicated Internal Product Specialist to join our Equipment & Instruments (E&I) team. In this role, you will support our commercial operations by preparing accurate and technically detailed quotations, managing product sourcing, and collaborating with internal and external stakeholders to drive business growth.
Responsibilities
* Prepare quotations for laboratory equipment, including pricing, delivery, servicing, and whole-life costing.
* Respond to technical and commercial queries from customers and internal teams via phone, Teams, chat, and email.
* Investigate lead times and delivery specifications for equipment.
* Meet KPIs for quotation turnaround and conversion rates.
* Support cross-functional projects and reporting activities.
* Build and maintain relationships with suppliers to support business development.
* Identify cross-selling opportunities across related product portfolios.
* Participate in customer visits and sales conferences as needed.
* Assist the wider IPS team with queries outside the E&I portfolio to ensure efficient workflow and resolution.
Qualifications
* Degree in a scientific discipline or minimum two years of laboratory experience.
* Strong knowledge of laboratory equipment and supplies.
* Solid technical understanding of the Capital Equipment & Instruments portfolio, including familiarity with key products such as CO incubators, centrifuges, and autoclaves.
* Excellent verbal and written communication skills.
* Ability to manage multiple tasks and meet tight deadlines.
* Proficiency in MS Office, CRM systems, and SAP.
* Collaborative mindset with flexibility to support broader business needs.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
Benefits
* Join a global team committed to enabling science that improves lives.
* Access to career development and learning opportunities.
* Inclusive culture that values diversity, equity, and belonging.
* Competitive compensation and benefits package.
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