Overview
As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail. Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.
Responsibilities
* Deal with guest requests and assist with late arrivals, greeting guests and checking in where required.
* Maintain room standards and ensure safety and security of guests and property during the night.
* Set up for breakfast service and conduct health and safety checks and audits as necessary.
Qualifications
* Fluent in English.
* Experience working in a similar environment.
* Excellent communication skills and attention to detail.
* Self-motivated and able to work alone at times.
What We Offer
* £26,426 per year - estimated
* Access to our Career Pathway, Apprenticeships and training and development courses
* Free Meals
* Weekly pay
* 28 days holiday per year
* 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
* Share Save Scheme
* Company Pension Scheme
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