Great opportunity for professional person with good communication and methodical skills and a strong interest/qualification in nutrition to be part of existing team, all dedicated to being a part of a successful rapidly growing company.
Omega Equine Ltd is part of a family run group of companies that have become strongly established in the equine nutrition industry, we have our own brands and also have a strong white label portfolio. We have built a valuable team of people who are loyal and dedicated to creating an effective and happy working environment.
The successful candidate must be a confident communicator, have excellent IT skills and a strong accuracy awareness. The role itself will be dealing with the Company's customers, managing incoming calls and emails as well as dealing with service-related issues. You must be able to build strong relationships over the telephone with existing customers as well as having the ability to develop a rapport with new customers.
This is an entry position and further opportunities are available in your area of interest as the company grows.
Key Responsibilities
* You must have excellent communication skills both verbally and written
* You must have the ability to establish a strong rapport with existing and new customers as well as your colleagues
* To provide an outstanding level of customer service
* Manage customer accounts through the Company's operational software
* Assist with administration tasks for the sales, nutritional, logistics and warehouse teams
* Deal with customer service-related queries and issues should they occur
* General office admin tasks, such as: Filing, Scanning, Data entry
* Using systems to book on with couriers and track parcels to ensure customers receive orders.
Your Skills
* Positive and professional manner
* Good level of equine nutrition understanding, preferably with qualificaions (further training given)
* Experienced in the office environment and delivering excellent customer service
* Ability to build and maintain good working relationships with customers and colleagues
* Good IT and systems skills
* Ability to work in a fast-paced environment
* Excellent organisational skills, including organising own workload
Omega Equine Ltd is an equal opportunities employer. Due to the large number of applications, we receive, I'm afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.
Rural business, own transport essential, flexible full time position.
Please apply with current C.V.
Industry: Equine Nutrition
Benefits:
* Company pension
* Staff discount
* On-site parking
Job Types: Full-time, Permanent
Pay: £25,000.00-£26,000.00 per year
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Ability to commute/relocate:
* Storrington RH20 2LE: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person