FRENCH SELECTION
RECRUITMENT SPECIALISTS International Business
Industries & Services
Rosyth
Ref: 8109FCS
Company Profile
Our client is a well-established provider in the scientific field.
Responsibilities
French speaking Customer Service Associate
Salary: up to £30,000 p.a. + Benefits
Location: Rosyth, Scotland
At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland
Ref: 8109FCS
Main duties:
To provide excellent customer service and administrative support.
The Role:
- To respond to customer enquiries and resolve issues in a timely manner
- To follow up on orders and ensure delivery status is updated regularly
- To advise customers on product suitability
- To complete necessary administration and keep the customer records up to date
- To liaise with Servicing department to schedule installation of product and servicing
- To monitor customer feedback and provide suitable suggestions for improvement
Candidate's Profile
- Fluent in French (written and spoken) - Essential
- Previous experience in customer service - Essential
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- IT literate
Up to £30,000 p.a. + Benefits
Keywords
Customer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Logistics, Supply Chain, Sales Support, Operations, French
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