Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Process and insight coordinator

Coventry
Coordinator
£25,250 - £27,775 a year
Posted: 4 August
Offer description

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Working within the Empty Homes and Lettings department, you will be working with a small team focusing on minimising rental loss caused by empty properties. You will be monitoring and reviewing all the process from return of key to letting of new homes. Working in a hybrid manner, this role will involve a mix of home and office (Coventry) based working. This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve You will actively track all Empty Homes using relevant IT systems. Working to monitor all Empty Homes daily, tracking ‘works in progress’ and raising tasks to highlight blockages and use data to spot trends and ways to improve services levels. You will be processing void utility bills to ensure accurate payments are made. Review data and identify possible trends for improving service levels in day-to-day delivery and performance in conjunction with other relevant teams. To review the WIP daily and assist managers and teams to plan and manage empty homes to be let as quickly as is possible, identifying priority daily actions. Raise tasks, early warning flags and produce daily reports to assist teams with managing empty homes within timescales Build reports and dashboards - giving commentary on data, including trends and forecasting to support operational decision making. What you'll bring Essential skills Excellent IT skills, including Excel, Word, PowerPoint and other MS packages Use data to create and maintain Excel Power Queries and standard Power BI Dashboards Effective communication skills, both written and verbal Excellent attention to detail and accuracy A highly effective individual, capable of engaging with a variety of teams. Commitment to continuous improvement Able to influence other team members and stakeholders. Desirable skills An intermediate knowledge of Power BI enabling the creation of complex dashboards and visualisations. A knowledge of Empty Homes and Lettings[KS1][CF2] Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check. if this went out to advert and not internal would applicants know what this was? [KS1] what would you suggest here? maybe remove the word Processes? [CF2]

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Swimming coordinator
Birmingham (West Midlands)
Places Leisure
Coordinator
£26,924.88 a year
Similar job
Workplace experience coordinator
Birmingham (West Midlands)
JLL
Coordinator
Similar job
Digital traffic regulation order coordinator
Birmingham (West Midlands)
West Midlands Combined Authority (WMCA)
Coordinator
£35,000 a year
See more jobs
Similar jobs
Administration jobs in Coventry
jobs Coventry
jobs West Midlands
jobs England
Home > Jobs > Administration jobs > Coordinator jobs > Coordinator jobs in Coventry > Process and Insight Coordinator

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save