Overview
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Job details
* Job Title: Store Manager
* Salary: £26,446 per year + £1500 additional payment per annum
* Employment Terms: Permanent, 36 hours per week, Monday–Sunday based on a 7-day rota
* Location: St Paul’s Cray
Responsibilities
You’ll be responsible for running one of our successful and fast-paced high street stores, overseeing all areas including stock, staff, and compliance. You’ll take accountability for the success of the store and will report into an Area Manager. You’ll be responsible for opening and closing, as well as all compliance matters including health and safety and cash handling.
You’ll be managing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day. You’ll be ensuring these steps are undertaken in the most effective possible way to meet the demands of the store.
This is a management position and includes supervising Assistant Management and a team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.
Who are we looking for?
* You’ll have excellent experience in a busy, hands-on environment where you are used to getting things done at pace
* You’ll have demonstrable experience in a supervisory or management position overseeing a team of people, including training and managing performance
* You’ll have experience in a customer facing environment where you’ve delivered great customer service throughout your working day
* You’ll have experience working to targets and KPIs, making commercial decisions to meet them
* Retail experience is desirable but not essential
* You’ll have great people skills and the ability to lead and supervise paid and volunteer staff
* You should have the ability to problem solve and work under pressure while being self-motivated and driven
About us
We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we are more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.
Being part of the retail and trading arm of the Hospice means raising vital funds to support this mission.
How to apply
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Closing Date: 31 December 2025
In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.
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Additional information
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