Saxon Care is award‑winning home care provider recognised among the top 20 small home care groups in the UK, known for delivering high‑quality, client‑centred support across Wiltshire and Swindon. We pride ourselves on reliability, expertly trained staff, and putting clients at the heart of everything we do.
We are now looking for an exceptional individual to join our Office Team, working supporting both office operations and community care when required.
The Role
This is a primarily office‑based position, providing strong administrative and coordination support across the service. You will also assist with on‑call responsibilities and cover care calls in the community when needed.
Key Responsibilities
* Completing essential administrative duties Booking Call visits also including clientreviews, spot checks, care plans, and auditing.
* Managing incoming and outgoing calls with clients, carers, and new enquiries.
* Taking referral information and supporting the onboarding process.
* Overseeing and updating staff rotas.
* Processing medication changes and ensuring accurate documentation.
* Providing care in the community when required— including occasional evenings.
* Working collaboratively within a small, supportive weekend team and sharing on‑call duties.
Working Pattern
* 08:30–17:00
* Additional on‑call responsibilities shared across the team.
* Salary: £13,585 per year (for contracted office hours).
Additional pay is provided for any hours worked beyond contracted times (e.g., care calls).
* Mileage: 45p per mile.
* Holiday: 28 days including Bank Holidays (pro‑rata), plus an additional fully paid day off for your birthday.
* Work within an organisation recognised for award‑winning care and high client satisfaction.
About You – Ideal Candidate
We’re looking for someone who is compassionate, organised, and committed to high‑quality care.
You will need:
* Previous experience in the care sector.
* Strong written skills for compiling reviews and care plans.
* Confidence using computers, including rostering systems and Microsoft Word/Excel.
* Excellent telephone manner, with confidence in promoting the service when needed.
* Experience in completing spot checks.
* A full driving licence and access to your own vehicle.
* Willingness to travel across Saxon Care’s service areas when covering care.
* To be reliable, proactive, and a supportive team player.
About Saxon Care
Saxon Care provides high‑quality domiciliary care that enables clients to remain living independently at home for as long as possible. As a family‑run company operating since 2010, their philosophy centres on reliability, compassion, and client‑focused care. The organisation is well‑known locally for its professional training, community engagement, and award‑winning standards.
We operate from offices in Chippenham, Trowbridge, and Royal Wootton Bassett and cover a wide range of surrounding communities.
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