Sales Support Analyst
Hybrid working and benefits
£22-24k per annum
Our fantastic client who are a market leader in their field and offer an amazing working environment and career progression are seeking a Sales Support Analyst to join their team.
You will be required to provide excellent standard of sales administrative support, effectively maintain and improve procedures to track and progress sales enquiries from initial contact to order.
Duties will include Provide proactive assistance and support to the sales team.Manage the Sales Admin, Office and Sales inbox.Qualify telephone and email enquiries, directing accordingly.Accurately capture and process all orders in Starks customer management system (CRM), billing systems, and management information systems as necessary.Ensure quality of sales orders processing is of the highest standard: timely, accurate and comprehensive.Act as a filter for all new business ordered, additional work requested, cancellations to works raised and any other changes.Identify issues with and errors in order data and if unable to resolve, escalate to Team.Prepare sales letters, quotations for products and services and tender documents and file accordingly.Carry out transactional sales of goods and services, including maintenance agreements.Manage and monitor in-house consoles to ensure prompt response to jobs raised.Create new, and manage existing, monitori...