Job Description
The Head of Operations UK & Ireland is responsible for ensuring efficient, standardized, and high-performing operations across all branches and operational functions. The role drives operational performance, inventory management, logistics coordination, and continuous improvement in alignment with the overall business objectives.
Location: Birmingham or Glasgow
Key Responsibilities:
1. 5+ years of leadership experience in operations
2. Strong knowledge of inventory management and operational processes
3. Background in scaffolding, construction or industrial services preferred
4. Excellent leadership, communication, and decision-making skills
5. Financial and commercial acumen (P&L, budgeting, forecasting) and passion for operational excellence
6. Strong relationship-building and cross-functional collaboration skills
Operational Leadership & Performance
7. Own and lead overall operational performance across UK & Ireland, including branch operations, logistics, and yard activities
8. Translate strategic objectives into clear operational plans and measurable KPIs
9. Implement standardized processes and best practices across yard and branch operations
10. Drive performance across productivity, service levels, cost efficiency, and asset utilization
11. Establish and drive a culture of continuous improvement across all operational functions
12. Ensure compliance with internal standards, audits, and operational governance
Commercial Office & Inventory Management
13. Own execution and quality of order processing, pricing coordination, and offer management in close alignment with Sales and Finance
14. Ensure accountability for operational transactions related to inventory and yard activities, including material movements and system postings
15. Lead and oversee invoicing processes for rental and sales and alignment with operational execution
16. Own month-end closing of Operations-related transactions
17. Act as process owner for stock takes and inventory accuracy, ensuring proper coordination, execution, and reconciliation
18. Own end-to-end inventory performance, including short/mid/long-term inventory planning and availability across branches
19. Ensure material demand alignment with projects and sales pipeline
20. Drive inter-branch material balancing and logistics optimization considering cost-efficient transport and asset deployment strategies
21. Strengthen integration of commercial office activities into operations
Yard Operations & Execution
22. Ensure safe, efficient, and standardized execution of all yard operations
23. Establish clear ownership and accountability for yard performance across branches
24. Drive improvements in material handling, capacity planning, and space utilization
25. Implement best practices and operational standards to strengthen execution quality and safety
Qualifications
26. 5+ years of leadership experience within scaffolding operations
27. Strong knowledge of inventory management and operational processes
28. Excellent leadership, communication, and decision-making skills
29. Financial and commercial acumen, including P&L responsibility, budgeting, and forecasting, combined with a passion for operational excellence
30. Strong relationship-building and cross-functional collaboration skills
Additional Information
As a customer-focused organization, we understand that our greatest assets are our employees, which is why we are consistently looking for talented professionals who are keen to develop their career in this challenging industry. Come on board and be part of the AT-PAC family!
Job Location
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