Start Your Career as a Trainee Field Service Engineer
Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem – we’ll give you all the training you need to succeed!
About the Role
As a Trainee Field Service Engineer, you’ll be out on the road, visiting customers’ homes to diagnose and repair household appliances. You’ll be the friendly face of Hotpoint, helping people get their appliances back up and running.
What you’ll be doing
* Driving your own Hotpoint van to customer appointments
* Diagnosing and repairing appliances such as tumble dryers, electrical cookers, washing machines
* Providing top‑notch customer service
* Managing your tools and spare parts stock
* Promoting Hotpoint products
Your Training Journey
* Welcome Induction (2 days) – Meet your team, collect equipment, learn safety information
* Shadowing – Join an experienced engineer on the road to see the job in action
* Phase 1 Training (2 weeks) – Technical training at our specialist centre in Peterborough
* On‑the‑Job Learning (6–9 months) – Build skills with real customers
* Phase 2 Training (1 week) – Expand knowledge on another appliance
What you’ll need
* Passionate about customer service
* Interested in electrics, mechanics, or hands‑on problem solving
* Hold a full UK manual driving licence
* Physically fit to move and lift appliances
* Eligible to work in the UK
* No previous field engineering experience required – just a great attitude and willingness to learn
What's In It for You
* Pay: £27,377 – £28,352 per year (daily rate via umbrella company)
* Bonuses: Commission and overtime opportunities
* Vehicle: Fully equipped company van and fuel card
* Time off: 20 days holiday plus bank holidays, increasing to 25 days once permanent
* Progression: Chance to move into a permanent role within 12 months with additional rewards
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