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Account executive - it / msp / saas

Watford
Global Technology Solutions
Account executive
Posted: 27 October
Offer description

Account Executive – Managed Services / SaaS

Location: Hybrid, Watford – 2 days in office per week

Type: Full-time

Salary: £65,000 - £80,000 + commission


About the role

We are looking for a driven Account Executive to fuel growth by acquiring new customers—primarily Managed Service Providers and enterprise organisations—while positioning our offering as a high‑value outsourced integration service. This is more than a traditional sales role: it’s about building meaningful relationships and creating long‑term value. You’ll identify prospects, nurture opportunities, and close deals that directly contribute to business growth and overall sales strategy.


Key Responsibilities

* Execute a focused, data‑driven sales strategy to acquire new customers across enterprise and mid‑market segments
* Identify and target key accounts, understanding their integration and outsourcing needs
* Build your own pipeline through outbound and inbound channels (calls, email, events, social media)
* Collaborate with marketing to qualify leads and develop account plans
* Deliver solution‑focused presentations, demos, and workshops tailored to prospect needs
* Position our offering as a strategic partnership, not just a product
* Navigate complex buying committees using a consultative, value‑based approach
* Manage the full sales cycle from qualification to close, including negotiation and smooth hand‑over to delivery
* Stay informed on industry trends, competitor offerings, and developments in SaaS and IT service management
* Share insights with marketing, product, and leadership teams
* Partner cross‑functionally with Marketing, Product, Partner, and Services teams to ensure customer success from day one
* Maintain a healthy pipeline using CRM systems and established sales playbooks


What We’re Looking For

* Experience selling managed services, outsourcing solutions, or service‑based SaaS offers
* Strong understanding of managed services business models and recurring revenue
* Ability to manage complex, multi‑stakeholder sales cycles with long‑term engagement
* Familiarity with CRM tools (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and sales enablement platforms
* Customer‑focused, proactive, and solutions‑oriented with excellent communication skills
* Strong ownership mindset with a bias for action and results


Nice to Have

* Understanding of ITSM, SIAM, or related service delivery frameworks
* Experience with solutions sales integration/automation


Location Details

HQ based in Finland. Upon joining, you will spend a week in Finland as part of induction and training/culture introduction. Offices are based in London, Finland, USA and Germany.

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