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Job Description - Café Assistant Manager
Hull Minster has embarked on a new venture; After a multi-million-pound development and the creation of a new hospitality and Heritage facility, Trininty Room is a new high-quality café, with a fresh vibrant menu, delectable cakes, lovely coffees, accompanied by a strong community focus. The café endeavours to meet the needs of the visitors to Hull Minster as well as that of the surrounding residents, and businesses of Hull's Old Town.
We are looking for an enthusiastic Assistant Manager to partner with the Commercial Manager in the day to day running of Trinity Room at Hull Minster.
Our ideal candidate will have an understanding of how a busy café runs efficiently whilst maintaining food quality and safety control measures and HACCP.
The desire for incredible customer service matched by a desire to succeed in the knowledge that the profits are feeding back into the church for its mission and outreach work.
Responsibilities/requirements:
Provide excellent customer service
Support, motivate and guide our employed and volunteer team members alike,
Opening and clean down/closing duties including handling cash,
Understand adhere to and administer all HACCP/Fire/health & safety protocols
Use Epos till systems,
Be computer literate, (familiar with Microsoft office and various social media platforms)
Deal with telephone and email queries
A basic understanding of costs, budgeting, and ordering,
A basic understanding of social media marketing,
Basic food preparation and service,
Preparation of beverages and service,
Proven ability to stand in for the manager in their absence.
Be personable with a sense of humour with the ability to connect with people on all levels.
And smile……
We are looking for a person with a willingness to knuckle-down and do the hard work alongside the whole team, have a strong work ethic, and promote the community values of Trinity Room at Hull Minster.
Job Title: Cafe Assistant Manager
Location: Hull Minster
Reports to: Cafe Manager
PURPOSE OF JOB
To assist in the management of the Café and optimise profit, whilst remaining consistent with its Christian ethos and community focus. To step in for the manager in their absence.
WORKING HOURS
22.5 hours per week.
The Job Holder will be expected to work flexibly within the opening hours of the cafe, including weekends and bank holidays. There is scope for hours to increase in due course as the cafe grows
REMUNERATION
£13.10
The Management Committee reserves the right to change or update the Job Description from time to time in agreement with the Post Holder.
NATURE AND SCOPE
The success of the Cafe is dependent on the effectiveness of the management. The whole operation must present a friendly and welcoming environment in which customers and volunteers alike feel comfortable, enjoying excellent service.
While receiving guidance from the Director of Operations, the successful development of the Café will depend to a large extent on the imagination, initiative and energy of the management team.
A combination of flexibility, enthusiasm, innovation and sound organisational skills is essential.
This job description is not exhaustive and is liable to review following discussion with the job holder.
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OTHER INFORMATION
It is not an occupational requirement to be a Christian for this post, but the successful applicant must uphold the values and ethos of the organisation and be in sympathy with the values of the
Church of England.
All employees have a duty under the relevant Health and Safety at Work Laws to ensure that their working environment is kept free of hazards that may prove injurious to themselves, their colleagues and all those engaged in Cafe's business, as well as any visitors. All employees have a duty to comply with the UK's Equal Opportunities Policy in their contacts with other staff, customers and visitors.
The Post Holder will maintain appropriate customer confidentiality information and will be expected to comply with all aspects of the Data Protection Act.
As a responsible employer we adhere to safe recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UK
Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their
Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidates' documents will be destroyed confidentially.
References
Two references will be sought if we would like to progress your application to the next stage. One of these should be your current or most recent employer. If you do not wish us to contact your referee(s) please indicate this in your application and we will seek your permission to do so if they are required.
If you are interested in applying for this position, please send a C.V and cover letter to - Commercial Manager _____________________________________________________________________________
Job Type: Part-time
Pay: From £13.10 per hour
Work Location: In person
Reference ID: Cafe-02