We are a small group of 4* hotels based in South Wales and the South West of England. We have 3 hotels altogether based in Cardiff Bay, Bristol City Centre and Plymouth. All of our hotels offer large comfortable Canadian beds, conference and meetings centres and bespoke individual restaurant and bar areas.
Our hotels offer a wide range of amenities to cater for both corporate and leisure guests; we have developed an excellent reputation within our locations boasting 4* hospitality at an affordable rate – our exceptional returning guest rate is testament to our staff and hotels.
Working at Future Inns offers a varied daily schedule; no two days are the same. With a variety of functions from small business meetings to large scale weddings; live events, a business guest wishing to just get their heads down or a group of friends wanting to celebrate a special occasion. All of our team members are key to making sure these things happen without a glitch!
All staff within our company are offered the following
benefits:
* Generously discounted stays in any of our hotels
* Comprehensive training programme designed to unlock your potential
* Food on shift
* 50% Discount on food for you and up to 3 guests in any of our restaurants
* Opportunity to win Staff of the Month
* Pay Bonus for Long Service
* £150 for referring a friend to work with us
The Role
We are currently looking for a Reception Supervisor and Duty Manager. You will be reporting directly to the Front of House Manager and have responsibility for the staff and department when on shift. In addition to this you will also be nominated to undertake Duty Manager responsibilities as per your rota when required. You will be the first point of contact for all guests, delegates and contractors when entering or contacting our hotel so excellent customer service skills and a professional aptitude is essential. Your experience in a Front of House setting using property management systems will be indispensable alongside your calm approach when dealing with issues that arise without notice.
You will be flexible, reliable, enthusiastic with a passion
for hospitality and be able to work in a team and also independently.
Our hotels and Conference Centres are busy establishments, therefore this is very much a hands on role.
If you are interested in this position please submit your CV
online
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