Parts Administrator £27,000 to £29,000pa d.o.e, NN16 8BG, 33 days leave, 8.30am - 5pm Mon to Thurs 8.30am - 4pm Fri, Pension, Permanent Due to continued success and rapid expansion plans, a head office location of a market leading brand has an exciting opportunity for a Parts Administrator to join them. You will provide after care support to UK & Ireland customer: Receiving high volume part enquiries via email and telephone, providing excellent customer service when acknowledging enquiry Diagnosing part requirement, preparing quotation on in-house CRM system, distribution quotations to customers via email in a timely manner Receiving order confirmation from customer, and processing order, allocating stock, liaising internally with technical team for niche part requirements, ordering from suppliers Advising customers of ETA, and updating if any delays are foreseen All administration duties related to the role, providing administration support to other areas of the department when required We would expect the successful Parts Administrator to be able to demonstrate a good working knowledge of Microsoft Office, be an excellent communicator, have a positive proactive approach to high volume work loads, have a friendly confident telephone manner. You will be supported 1 to 1 to become familiar with the companies processes and procedures. This would be an ideal role for you if you have worked with spares administration, sales administration or a service administration position. You will be joining the Kettering Head Office of a company that has been established for over 100 years, and has an enviable reputation in their field. Working directly for the Head of Customer Service, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding products and services, and they are keen to recruit a Parts Administrator who strives to offer the same. £27,000 to £29,000pa d.o.e 33 days holiday per year Christmas shut down Small friendly team environment Permanent Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy