Kids Planet Day Nurseries provides the highest standard of nursery care and education in each of our 280 settings within a unique environment in which children are actively encouraged to explore, learn and interact with others. Kids Planet Day Nurseries is a rapidly growing nursery group, meaning we are continually expanding our finance team, we are currently looking for an Integrations Billing and Collections Advisor to join our Integrations team. The role of the Integrations Billing and Collections Advisor will manage the sales ledger and debt of a portfolio of nurseries within the group, these nurseries will be new to Kids Planet and its processes. The Credit Controller will be the first point of contact to resolve any queries relating to invoicing or debt from parents or the nurseries themselves. The successful candidate will be an active part of the growing Finance Department at Lymm Head Office having experience in creating great customer relations and having attention to detail. Responsibilities will include but not be limited to the following: Assist in the onboarding process for newly acquired nurseries, ensuring they are smoothly integrated into the billing and collections system. Assist in collaborating with local authorities to ensure newly acquired nurseries are properly set up and all relevant documentation is completed. Assist in coordinating the input and transfer of children’s records onto our system, ensuring all data is accurate and up to date. This includes supporting the migration process, verifying the completeness and correctness of records, and working with relevant teams to resolve any discrepancies. Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints. Analyse Data from previous owners including Funding and adapt this into Kids Planet Systems Responsible for completing and distributing invoices in line with completion deadlines. Implement Kids Planet Debt Policies & Procedures for the new acquisitions Providing Training to the Acquisitions as and when required surrounding Debt & Funding Entering Opening Balances & Deposits Overseeing change of banking to KP while working alongside Accounts Receivable Making sure payments from Outside agencies continue to be claimed and moved over seamlessly Resolving Invoice queries & Parent Queries Provide cover for colleagues as required Reconciliation of allocated nurseries funding from LA Any other duties that may be deemed appropriate to this role The ideal applicant will possess: At least 1 years of dedicated Credit Control experience but 3 years desirable. Good level of competence in Excel, Word, and Outlook Proven experience in a B2C environment desirable Confident communication skills An excellent telephone manner Ability to manipulate and understand previously unseen data sets. Strong analytical skills, attention to detail, and numerical ability The ability to listen to customers and negotiate successful resolutions Self-motivated, calm and professional, and able to work efficiently in a busy office environment Ability to reconcile complex accounts and have excellent attention to detail Demonstrate ability to train both finance and non-finance staff Excellent Numerical ability and problem-solving skills This recruitment opportunity offers the successful candidate a competitive salary and pension whilst working within a small professional team. Job Types: Full-time, Permanent