We’re recruiting for Customer Service Advisors to earn up to £18.00 per hour.
Customer Service Advisor role:
All contact with customers will either be with existing customers, lapsed customers or people who have expressed an interest in any products or services.
Inbound requires an element of upselling (targeted). They will receive inbound contact from existing customers who wish to upgrade or perhaps top up credit. The role will involve offering a contract rather than pay as you go, upselling products and services regarding phones, tablets, watches, laptops and broadband.
The role is 5% customer service and 95% sales
Outbound requires calling out to customers offering additional services, discounts and the latest offers
Targets include; talk time, upgrades and retentions and sales and multi sales
Customer Service Advisor benefits:
* Employee Owned Trust, which means employees become share holders, which results in a tax free bonus each June (must have worked Jan-Dec, the previous year to qualify)
* 50% discount on contracts and 30% for five nominated friends and family
* Free gym membership
* Cycle to Work scheme after one years service
* Frequent team and individual incentives
Training is included to help prepare you for this role.
Customer Service Advisor pay:
£12.71 - £18.00 per hour + Bonuses