7 Hospitality Management Ltd in Bowness-on-Windermere is looking for an experienced Guest Service Manager to oversee the guest relations team and ensure outstanding service delivery. In this role, you will enhance guest satisfaction, manage team performance, and maintain the hotel's reputation for excellence. Key responsibilities include training staff, handling guest complaints, and coordinating with other departments to provide seamless experiences. The position offers benefits like a pension scheme and discounted hotel stays across the portfolio.
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