Role: HR Business Partner
Location: South Tyneside (fully on site)
Salary: Up to £50,000 + bonus + benefits
Hours: Mon-Fri (no weekends or Bank Holidays)
I am looking to recruit a commercially sharp, resilient HR Business Partner to support a South Tyneside based client. Supporting their busiest business areas - outbound sales - during a pivotal period of transformation. This is an organisation that's "flying the plane while changing the engines" - and you'll be right at the heart of it, driving cultural change and owning complex ER at pace.
"A generous, pure-play HRBP role - but it requires someone who can handle the volume of a contact centre environment without getting bogged down in the administration of it."
WHAT YOU'LL DO
* Lead on high-volume, complex Employee Relations day to day
* Revitalise employee experience - ensuring policies use the right language and incentives drive the right behaviours
* Support Organisational Development (OD) initiatives - helpful experience, but not essential
* Embed cultural change as brand ambassador for the HR Director's narrative
* Deliver against an ambitious 18-month transformation roadmap including:
o HR technology implementation
o Workplace experience and management coaching
o Reward and remuneration frameworks
WHO WE'RE LOOKING FOR
* A proven ER heavyweight - high-volume, complex cases handled with confidence and composure
* Commercially minded and genuinely comfortable with ambiguity and change
* Experienced in fast-paced, high‑energy environments where people and performance go hand in hand
* A contact centre mentality - you understand workforce dynamics and don't get bogged down in administration
* Able to balance hands‑on, operational delivery with growing into a true strategic partner
* OD experience is a welcome bonus, but not a dealbreaker
Please note: This is a pure‑play HRBP/ER role. There is no Talent Acquisition remit attached to this position.
BENEFITS
* Private Medical Insurance Fully funded via AXA Health, including 24/7 same‑day virtual GP access
* Peddling Fridays - Early finish every Friday for the entire office
* Employee Assistance Programme 24/7 confidential counselling and mental health support
* Pension Scheme 3% employer contribution
* Life Insurance Comprehensive death‑in‑service cover for all permanent staff
* Gym Membership Subsidised or fully funded membership to support your physical wellbeing
* Funded Qualifications Fully funded distance learning courses through partner educational bodies
* Cycle to Work Scheme Tax‑efficient bike purchases via salary sacrifice
* Long Service Awards Salary increments and additional holiday based on your tenure
* Birthday Awards Special recognition and perks to celebrate your birthday
* Mindful Employer Structured mental health support as an NHS‑accredited Mindful Employer
* Social Culture Modern breakout spaces, pool tables, and regular team social events
* Electric Vehicle Scheme Tusker salary sacrifice car scheme for EVs/ULEVs - coming soon
* Performance Bonuses Regular office incentives, vouchers, and tech prizes
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