Are you currently a Deputy Store Manager or Team Leader in food retail, catering or food service? Are you ready to take the next step in your career? We are looking for dynamic, energetic, and hands-on managers to lead thriving retail food store teams. This is an excellent opportunity to work with growing, people-focused businesses in vibrant environments.
Essential: Candidates will not be considered for this role without a minimum of 2 years' experience in store retail, food retail or restaurant management.
Language Skills: Cantonese or Mandarin speaking essential.
About the Role:
As a Deputy Store Manager, you will be at the forefront of delivering excellent customer service and driving your team to exceed targets and expectations. You will play a key role in mentoring and inspiring your team to provide top-tier service, maintain high standards, and contribute to business growth.
Key Responsibilities:
* Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development
* Foster a culture of customer excellence by ensuring all staff are trained and knowledgeable about products and services
* Drive sales and service by managing staffing levels, stock availability, and customer satisfaction
* Assist the Store Manager in managing performance, setting team goals, and ensuring targets are met
* Work with the Store Manager to recruit and train colleagues to a high standard by sharing knowledge and skills
* Maintain high standards of the store's presentation, ensuring it is the best in class
* Be a hands-on leader, taking responsibility for the daily operations of the store, and stepping in when necessary to support staff in key areas
You:
* Fluent in Cantonese or Mandarin (preferred but not essential)
* A natural leader with the ability to inspire, coach, and motivate a team
* Proven experience in a fast-paced retail or food environment
* Results-driven with a strong work ethic and a passion for customer service
* A "can-do" attitude with a focus on achieving team and personal success
* Articulate and able to communicate effectively with team members and customers alike
Ideal Candidate:
* Previous experience in a retail management position or similar fast-paced environment
* A passion for people development, customer service, and business performance
* Ability to thrive under pressure, manage multiple tasks, and ensure excellent delivery
* A strong communicator who leads by example and delivers results
* Experience in managing stock inventory, including ordering and replenishment
Benefits:
* Career development and progression opportunities
* Competitive salary, store discount and free on-site parking
* Ongoing training and support to help you succeed in your role
* A dynamic and fast-paced work environment where you are encouraged to grow and achieve your potential
If you are a passionate and driven Deputy Store Manager or Team Leader who thrives in a high-energy, customer-focused environment, APPLY NOW for immediate consideration
Job Type: Full-time
Pay: £29,000.00-£36,000.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
Language:
* Cantonese or Mandarin (required)
Work Location: In person