Regional Membership Manager - Wales
Permanent
Home working with requirement for regular travel around the region
Full Time
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities
The Manufacturers' Organisation | Make UK
Looking to build a role where relationships, influence and commercial impact all come together?
Make UK is hiring a Regional Membership Manager to play a key role in growing and supporting our manufacturing network across Wales. This is a brilliant opportunity to get stuck into a varied role spanning business development, member engagement and stakeholder influence.
You’ll be right at the heart of the Welsh manufacturing community, working with businesses, partners and policymakers to strengthen Make UK’s presence and impact.
The Role
You’ll act as an ambassador for Make UK in Wales, building strong relationships with members, engaging with key stakeholders (including the Senedd), and driving growth across the region.
Working closely with the Membership Director, you’ll help shape and deliver a strategy to grow membership while ensuring existing members are engaged, supported and seeing real value.
Business development
* Identifying and winning new members across Wales
* Building a pipeline through proactive outreach and lead generation events
* Engaging non-members and converting them into long-term relationships
* Promoting Make UK’s full range of services and commercial offerings
* Generating leads for wider teams including consultancy, training and Advantage programmes
* Supporting partnership opportunities with the commercial team
Member engagement & retention
* Building strong, lasting relationships with members
* Delivering events, webinars and regional networking opportunities
* Leading local member engagement activity and site visits
* Driving retention and identifying opportunities for membership upgrades
* Acting as a key contact to ensure members feel supported and valued
* Working cross-functionally to maintain high service standards
External engagement
* Supporting activity with Welsh Government and key stakeholders
* Feeding member insight into wider policy work
* Communicating key policy updates and developments to members
* Representing Make UK at events and across social channels
What we’re looking for
* Experience in B2B sales, business development or account management
* A strong relationship builder with a customer-first mindset
* Confident communicator, comfortable engaging with a range of stakeholders
* Organised, proactive and able to manage your own time effectively
* Experience working across teams and building internal relationships
* A good understanding of the business landscape in Wales (desirable)
* Full UK driving licence and willingness to travel across Wales
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration