We have an exciting opportunity to join the team as an Area Funeral & Memorial Consultant. You’ll deliver the best end of life care, support and client experience through the arrangement and delivery of funerals, memorialisation, and aftercare services.
You'll need a full UK driving licence and access to your own vehicle as this role requires travel to our funeral homes in the south of England.
Locations
- Brighton
- Bognor
- Chichester
- Felpham
- Findon
- Goring
- Hove
- Peacehaven
- Shoreham
- Uckfield
Flexibility to support other funeral homes may be required.
What you’ll get
- 20% colleague discount in our retail shops
- Health & dental cash plans
- 24/7 virtual GP & fitness discounts via Aviva Digicare+ Workplace
- Employee Assistance Programme
- Life insurance & NEST pension
- Financial wellbeing tools & share incentive scheme
- Cycle‑to‑work & Electric Vehicle schemes
- Training & development opportunities
What to expect
- Oversee the funeral home, including opening and closing, health & safety checks and maintaining cleanliness.
- Arranging and administering funeral consultations, memorialisation orders and aftercare services.
- Liaising with internal departments and external suppliers.
- Ensure correct care of the deceased, for example, conducting daily checks and facilitating Reflection Room visits for families.
- You’ll complete FCA‑regulated training to offer and sell pre‑paid funeral plans.
- Represent and support your local community by engaging in local events and activities.
What we’re looking for
- IT literate and a competent user of MS Office.
- Strong administrative background.
- Excellent communicator with strong organisational abilities and attention to detail.
- Can display resilience and be comfortable working alone in the funeral home.
- High level of understanding, empathy, and compassion.
Training
- Previous experience within the funeral industry is not required as we’ll provide full training.
- Travel to other sites will be required.
Compliance and Additional Information
Successful candidates will undergo a DBS check as part of compliance requirements. If you are successful in your application any offer of employment will be subject to meeting pre‑employment vetting requirements, in line with the regulatory framework set out by the Financial Conduct Authority (FCA). These requirements include satisfactory reference checks. Further information will be provided during the recruitment process.
