The post holder will manage a team of officers working on a high number of complex Part 6 and Part 7 cases. The post holder will also be on a Duty rota for the Housing Solutions Service. The postholder will be skilled in managing Stage 1 and Stage 2 complaints. This is a full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth @essentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.