Are you exceptionally organised, proactive, and ready to keep a busy office running smoothly in a fast‑changing environment?
Join our Business Operations Portfolio as an Office Operations Co‑ordinator and play a central role in delivering high‑quality shared services that support teams across the Business Development Unit (BDU).
About the Role
Working in a fast-changing environment, this role is based in the Business Operations Portfolio and provides high-quality and effective shared service support across office operations and administration functions. This shared services support will include stepping across to support another team with exam boards from July through till the end of September. The role is responsible for coordinating a broad range of services to support the delivery of business objectives. It provides professional, administrative, and project support as directed by the Office Operations Manager across the wider Business Development Unit (BDU), through being exceptionally organised, practical, adaptable, and proactive.
Additionally, during peak periods, the postholder will be required to step into other teams to provide support where needed, demonstrating flexibility and a collaborative approach to meet business demands through a shared services model.
Key Responsibilities
Co-ordinate all inbound office enquiries via administrative mailboxes - prioritise and action tasks. Responsibilities includes but are not limited to:
Co-ordinating the arrangements and logistics of external and multi-stakeholder meetings,
Organise visitor arrangements, including room bookings, meet and greet, visitor parking, hospitality, and meeting room bookings where appropriate.
Co-ordinate the Display Screen Equipment (DSE) & workstation assessments. Trained in first aid and as a fire warden due to time in office.
Ensuring smooth running of the office, including:
Co-ordination of office supplies, inventories and ordering stationery, day to day management of photocopiers, business cards, courier, and postage.
Raising of PO's, ITPR's and support/cover the office operations finance co-ordinator with associated tasks.
Maintaining email distribution lists and subscriptions.
Ensure all BDU meeting rooms are in good working order, including the day-to-day presentation and maintenance of rooms and equipment.
Support the Office Operations Manager with tasks associated to the smooth and efficient running of the office, to ensure a safe, presentable and compliant office at all times.
Support Line Managers with preparing for new starters, providing support to local inductions, particularly regarding introductions to colleagues and their office/desk environment.
Create and maintain unit wide office processes and procedures.
Build a strong rapport with colleagues to influence and negotiate with internal and external stakeholders to support in the development and delivery of agreed business priorities. Working flexibly as directed by the Head of Business Operations to fulfil the core purpose of a Shared Services portfolio.
About You
Essential:
A high standard of written English grammar and mathematics commensurate with the role.
Conscientious and organised approach to work with the ability to handle multiple tasks, recognise and resolve conflicting priorities.
Well-developed time management skills including a willingness to be flexible and the ability to work under pressure and manage changing priorities.
Excellent interpersonal skills, including strong written and verbal communication skills.
Solution focused, team player, also able to work independently whilst servicing the needs of a variety of stakeholders.
Work accurately with strong attention to detail, coupled with high numeracy and accuracy.
Ability to work as part of a team to achieve shared objectives.
Advanced Outlook skills, with accompanying strong IT skills, including Word, Excel, PowerPoint, and MS Teams.
Desirable:
Experience working within a commercial environment.
Experience of working as part of a shared services team.
Support with your application
If you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on or email quoting the advert reference number.
Why Join Us?
This is a fantastic opportunity to support an ambitious, collaborative, and fast‑moving business unit. You'll be part of a friendly team where adaptability, teamwork, and clear communication are valued - and where your work directly contributes to delivering an excellent staff and visitor experience.
If you're energised by variety, enjoy making things run smoothly, and want to grow your career in office operations, we'd love to hear from you.
Our benefits include:
Up to 33 days annual leave, on top of bank holidays and a three-day Christmas closure period.
Access to a leading pension scheme for UK higher education with generous employer contributions.
Staff Fee Waivers for OU study, meaning you could earn a degree for free.
Hybrid working, with limited requirement to attend the office in-person, with agile working and family friendly policies.
Discounts, wellbeing support, and development opportunities.
Ready to make an impact?
Apply now and become a key part of keeping our operations running efficiently - every day - at one of the UK's most respected institutions.