FRENCH SELECTION (FS)
Polish speaking Account Coordinator - International Customer Service
Salary: up to £30,000 per annum
Location: Watford, Hertfordshire, North West London
Hybrid working available
Ref: 8181PA
To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8181PA
Website: www.french-selection.co.uk
A well-established and award-winning company with international operations.
Main duties:
To be the point of contact for customers and maintain successful client relations.
The Role:
- To maintain long-lasting successful relations with customers to increase customer retention
- To address customer concerns and find solutions to increase satisfaction
- To work with internal departments and act as a liaison for the customer
- To make customer aware of product portfolio and identify opportunities for additional sales
- To monitor customer spending pattern and provide recommendations accordingly
The Candidate:
- Fluent in Polish (written and spoken) - Essential
- Fluent in an additional European language (written and spoken) - Very beneficial
- Previous experience in customer service and/or account management – Essential
- Proactive, confident and dynamic personality
- Patient and adaptable with excellent organisation
- Excellent communication skills and a team player
- IT literate
The Salary: up to £30,000 per annum plus benefits
French Selection (FS), leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions and also for other languages. Submit your CV online on our website: www.french-selection.co.uk