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Assistant site manager/resident liaison officer

Salford
The Casey Group Ltd
Resident liaison officer
Posted: 20h ago
Offer description

Overview

We are currently recruiting an Assistant Manager/Resident Liaison Officer to support one of our building refurbishment projects in Salford, Greater Manchester. You will be based at Grey Friar Court and White Friar Court in Salford - two high-rise accommodation blocks owned and managed by our client, Salix Homes. We are conducting a variety of decarbonisation and fire safety improvements to both buildings. We are seeking a proactive and people-focused Assistant Site Manager / Resident Liaison Officer with proven experience in lived-in refurbishment projects.


Responsibilities

* Oversee works such as EWI, re-roofing, window replacements, ground source heat pumps, and sprinkler systems, ensuring projects are delivered safely, smoothly, and with minimal disruption to residents.
* Motivate and manage site teams to meet safety, quality, and productivity standards.
* Support the Site Manager with planning, scheduling, and resource tracking.
* Monitor quality control, resolve on-site issues, and maintain a positive working environment.
* Engage with residents as the main point of contact: arrange consultations, pre-start communications, and community events.
* Identify and support vulnerable residents, coordinate appointments, and provide aftercare to ensure satisfaction.
* Contribute to community initiatives and represent the company at events.


Role Fit

Equally important is your ability to engage with residents and combine strong site supervision skills with excellent communication. You will motivate and manage site teams to meet safety, quality, and productivity standards, while supporting the Site Manager with planning, scheduling, and resource tracking.


Salary and Benefits

* Salary between £35,000 - £40,000 depending on experience
* Car Allowance of £3,000 per annum
* Pension Scheme - We contribute 2.5% more than the employee\'s pension contribution, up to a maximum of 7.5%
* Bupa Private Healthcare
* Holiday Entitlement: 26 days holiday plus bank holidays (2-week shutdown at Christmas)
* Option to buy, sell & carry-over holidays
* Casey\'s Loyalty Scheme
* Tusker Car Scheme - Lease a fully-expensed car
* Bi-annual company wellbeing day
* Life Assurance/Death-in-Service - 3x salary
* Employee Assistance Programme
* Access to Casey Benefits portal
* Free eye test and discounted eye wear
* Access to online training platform
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