Description Service Charge Assistant Permanent Grade 3: £27,254 - £33,699 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an exciting opportunity to join Birmingham City Council as a Service Charge Assistant. This is a new team within the Housing Management service, the role will involve assisting the Service Charge Manager on all aspect of tenant and leasehold service charges across the city. Birmingham City Council manage over 6500 leaseholders and 59,000 Council tenants. We are looking for a Service Charge Assistant who has knowledge or experience dealing with service charges for tenants and leaseholders. This role will be responsible for supporting and assisting the service charge function for the Council ensuring maximum income. Experience with working on property-related finances or service charge accounting would be desirable. The successful candidate must have good analytical skills, be organised, have good attention to detail, and have excellent customer service skills. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Lia.Tomlinson@birmingham.gov.uk We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification RM-00044920-Service Charge Assistant-Job Description.pdf We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.