Salary: £30,000 - 40,000 per year Requirements: We are looking for someone with a background in AV support, helpdesk, or technical engineering roles. We need strong troubleshooting and fault-finding skills. We need a good understanding of AV signal flow, conferencing, and audio systems. We require experience using ticketing or helpdesk systems. We want someone confident supporting non-technical users remotely. Experience in remote technical support for AV systems and meeting room technology would be highly beneficial. A long-term interest in a remote-focused role with technical variety and progression potential is preferred. Responsibilities: We provide remote technical support for AV systems and meeting room technology. We diagnose and resolve faults via phone, email, and remote access tools. We support video conferencing, audio, and control systems. We monitor systems proactively and respond to alerts. We log incidents, resolutions, and system documentation accurately. We work closely with internal teams and escalate issues to field engineers when required. Technologies: Flow Support More: We are a growing technology business based in Bolton, offering a desk-based AV Technical Support Engineer role with hybrid or remote working flexibility. This is a stable, long-term opportunity for an AV professional who enjoys solving technical problems remotely and supporting end users across a wide range of customer environments. We offer training, holiday, and pension benefits, and the role provides clear responsibility, technical variety, and progression potential within a forward-thinking and inclusive organisation. last updated 21 week of 2026