We’d love to hear from you if you’re: experience in delivering visitor programmes and events and/or working with community or commercial partners to deliver events and activitiesskilled at communicating, and building good working relationships with people in your team and beyondwell-organised, and able to work at pace and keep to timeyou’ll need to be able to balance competing priorities and demandsunderstanding of an audience-led approach and the ability to evaluate the impact and use feedback to further develop an offer or eventstrong organisational and administrative skills e.g. budget management, keeping and updating records, meeting deadlines etc.flexible, yet with a focus on always giving high standards of customer servicesomeone creative, ambitious and able to draw creative ideas from their team Senior Visitor Experience OfficerAs part of the Visitor Experience team, you'll report to the Experience and Visitor Programming Manager and work across the portfolio when required, however your main focus will be on the visitor programme at Attingham.Attingham welcomes over 610,000 visitors a year and our visitor programming is high quality, year-round, audience focused, and ensures our visitors have a reason to return time after time.Click here for more information about this locationYou'll lead on delivery of our Christmas, Easter and Summer offers as well as high profile special events such as Outdoor Cinema weekends.You'll work closely with colleagues throughout the portfolio to ensure the delivery is smooth operationally, departments feel involved and objectives are met. Sometimes the focus for our programming will be to increase growth of our visitor numbers or commercial output, other times it will be more focussed on the connections we can make with our visitors and how engaged they feel.You’ll work in collaboration to grow existing partnerships and networks, and to build new ones locally which will help design and support delivery of activities as well as progress the work we have been doing to make sure the places we care for are accessible and welcoming to our varied audiences. Tasks you may find yourself doing in this role will vary from being out in the parkland putting out the next family trail, meeting with a local partner about a new workshop and setting meetings to plan Christmas and involve different teams. This is a hand-on role practical role including programming delivery as well as planning, and you will also be part of the Duty Management team. You'll be responsible on the day for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and customers in case of emergency, enquiry or complaint.If you'd like to find out more about the role before applying please contact Flora Holdsworth (Visitor Operations and Experience Manager) flora.holdsworth@nationaltrust.org.uk You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 7th June 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 176284IRC176284ShrewsburyFixed Term f/t (37.5 hrs pw to 01/04/27)Ends: Jun 7th We’re looking for a proactive and creative colleague who can plan, design, install and deliver our programme of seasonal and special events at the North Shropshire Portfolio. The portfolio includes Attingham Park, Sunnycroft, Town Walls Tower and Cronkhill. Salary: £28,500 per annumContract: Fixed term until 01.04.2027Hours: Full time (37.5 hours per week). You'll be required to work some out of hours and weekends. This can be discussed further at interview stage.Interview date: 11th June 2026This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be longer than the 1st April 2027.This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.Attingham Park, Atcham, Shrewsbury, SY4 4TPCompliance.Eligibility to Work in the UK28,500 pa