Our client is a global market leader of Fresh and Frozen produce, due to their increasing growth, development and demand they are currently recruiting for a Customer Services Team Leader for their Kings Lynn site. Very competitive salary offered dependent on experience. Hours will be Monday to Friday 8am – 4pm (with some flexibility required) Reporting directly to the Transport Manager. Holidays are 20 days plus Bank Holidays increasing to 26 days plus Bank Holidays after the first year of employment. Benefits include: Pension 4% employer contribution salary sacrifice or stakeholder. Healthcare Cashback Scheme Life Assurance Salary sacrifice car scheme Cycle to Work Scheme Social Club with funded events for employees and family. Employee Assistance Programme Purpose of the role: To be the all-category expert across all customers ensuring excellence and quality of customer service. Managing the delivery of the best quality safe products and ensuring that all functions across the group are aligned to the customer. Maintaining and nurturing the customer relationship, growing trust and being open and transparent with the customer on all service level agreements. Managing and promoting the value proposition to the account customers to maximise profit, growth and service. Duties and responsibilities of the role: Main Objectives: To lead the customer services team to ensure: Orders are put on the ...