We are currently recruiting on behalf of a growing organisation who are seeking a Sales Support Administrator to join their support team. This is an exciting opportunity for someone who enjoys speaking with customers and thrives on providing tailored solutions, without the pressure of cold sales. If you are passionate about service, retention, and making a difference in customer experience, this could be the role for you. What’s on Offer? Job Type: Permanent Salary : £25,400p/a Location : Farnham Benefits : Enhanced holiday entitlement, supportive training and professional development, pension scheme, employee well-being support, on-site parking available Key Responsibilities : Manage the end-to-end de-registration process, ensuring all steps are completed accurately and efficiently Engage with customers wishing to cancel services, promoting key benefits and exploring suitable alternative solutions Identify opportunities to cross-sell additional products or services that align with customer needs Follow up on missing or incomplete information to support the swift progression of applications Proactively chase outstanding customer data to keep records up to date Maintain accurate digital records and handle departmental queries through the internal ticketing system Skills, Experience, and Training Requirements : Excellent written communication and interpersonal abilities Confident and professional telephone manner, with strong verbal communication skills Proven experience in a fast-paced, customer-focused environment, ideally within a phone-based role Highly organised with effective time management and prioritisation skills Able to remain calm under pressure and manage competing demands Proficient in Microsoft Office, including Word, Excel, and Outlook Self-motivated and adaptable, comfortable working independently or under direction Results-oriented with a proactive and resilient mindset How to Apply: Apply now with your CV or contact our team to find out more! If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.