Operational Quality Improvement Manager - South Yorkshire
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Position: Operational Quality Improvement Manager
Location: Covering 9 Exemplar Health Care homes within the West and South Yorkshire region
Contract type: 40 hours per week, predominately Monday to Friday but must be flexible
Rate: £55,500 per annum + £3,000 car allowance
We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest standards of care via a systematic, coordinated and coaching approach and for these standards to be sustained.
You will be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy, which includes:
* Clinical Excellence
* Sustainable outstanding quality
* Digital Transformation
* Responsiveness
* Service User Voice
About Exemplar Health Care
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have over 50 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities, and physical disabilities.
As an Operational Quality Improvement Manager with Exemplar Health Care, you’ll:
* Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coaching, and be action-focused.
* Be a link nurse for the company on one of the following specialisms:
o Nutrition and Hydration (including dysphagia and diabetes)
o Tissue Viability
o Continence
o End of life (to include verification of death)
* Follow an improvement strategy per service focusing on compliance and effectiveness of:
o Quality Assurance (to include clinical stats management, RCA, and follow-up)
o Care plans and risk assessments
o Action plan compliance
* Support CNMs to update action plans following an Internal Inspection or any external inspection.
* Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.
* Assist with the development of quality policies and procedures, quality tools, audit materials, and Service User information materials.
* Support the implementation of new initiatives to improve Service User quality of life.
About You
Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success, and teamwork.
You’ll Also Be
* Registered nurse, ideally with a nursing degree.
* Evidence of further professional development in relation to care, management, or quality.
* Ideally a coaching qualification, able to coach and motivate others.
* Strong background in action planning and Service User care focus.
* Excellent written and verbal communication skills.
* Pragmatic in approach with strong problem-solving and analytical skills and ability to apply these in complex and challenging situations.
* Able to work collaboratively across the business.
* Able to travel to all locations of the business.
What we offer
* Excellent supervision, peer support, learning opportunities, and career prospects
* Retail and lifestyle discounts
* Free DBS check
* Electric car salary sacrifice scheme
* Paid NMC membership
* Paid access to the RCNi Learning platform
* 24/7 counselling and support
* Blue Light Card eligibility.
How to apply: Sound good? We’d love to hear from you.
Seniority level
Entry level
Employment type
Full-time
Job function
Quality Assurance
Industries
Manufacturing
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