Job Title: Medical Assistant
Department: Spine Center Clinic
Location: 2655 Ridgeway Ave. Suite 440
Hours Per Week: 40
Schedule: Monday through Friday 7:45am - 4:15pm
SUMMARY: As a Medical Assistant, you are a non-licensed health care provider who, under the direction and supervision of a licensed health care provider, delivers direct and indirect patient care. You play an integral role in maintaining patient well-being, and contribute to the success of patients, physicians and licensed health care providers.
Responsibilities:
Clinical Responsibilities:
* Conduct pre-visit planning (PVP). Works reports for gaps and delinquencies (patient outreach and scheduling for follow up). Completes health maintenance, registry reports (gap work)
* Accurately obtains and documents patient vital signs, history, and screenings. Recognizes deviations from the norms, and promptly reports to a licensed staff member.
* Understands principles of obtaining an accurate EKG and attaches monitor leads and operates equipment when directed. Reports problems or malfunctions in a timely manner to a licensed staff member. Accurately completes appropriate documentation. Performs EKGs when requested.
* Reviews patient medication list and pends refills for provider's approval. Pends provider's orders.
* Collects specimen, conducts tests and documents patient POCT. Collects specimens (except strep) and label to be sent out for testing.
* Demonstrates competency in Phlebotomy, including correct labeling of specimen tubes and ordering of lab tests via the computer.
* Provides clinical assistance to providers and nursing personnel as per delegation.
* Assists provider with procedures.
* Provides instruction and information as part of patient education process under the guidance of providers or RN.
* Restocks medical supplies in exam and treatment rooms. Puts adequate linen supply in place or empty’s waste and liner receptacles.
* Checks calibration and cleaning of test equipment. Preps instruments to go out for sterilization.
* Orders clinical supplies.
* Completes patient forms.
* Submits Prior Authorizations requests.
* Mails provider communications to patients.
* Assembles packets for provider use (exp. ADHD).
Non-Clinical Responsibilities:
* Assists with medical record system through abstraction (scanning and filing) of patient health maintenance and test reports.
* Upon request compiles statistical data from patient records that are necessary for Quality Assurance/Improvement activities.
* Answer phones and schedules appointments.
* Check in and Check out patients.
* Verifies insurance.
* Processes referrals.
* Sorts and delivers mail.
* Collects and posts payments, and may also perform charge entry.
* Maintains non-clinical office supplies.
* Provides My Care Education and assist with sign up.
* Provides Patient Escorts (to lab and radiology).
* Sends Physical Packets to Patients.
Minimum Qualifications:
* None
Preferred Qualifications:
* Associates degree preferred.
* Experience in pre-hospital care activities or acute/critical care experience preferred.
* Medical Assistant Certification preferred.
* Strong customer service, computer, and communication skills highly desired.
* For ElderONE Employment: One year experience with frail, elderly population preferred.
Physical Requirements:
Medium work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
Pay Range:
$17.85 - $19.50
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