Job description
Role: Customer Service Advisor
Location: Belfast
Type: Permanent
Hours: 40hrs/ week- hours worked between the hours of 07:00 and 23:00, Mon-Sun
1. Hybrid working is available on successful completion of the initial training period
2. Shifts are scheduled across the operational window, which may include evenings and weekends.
About:
We are recruiting Customer Service Advisorson behalf of a major UK organisation. This is a fantastic opportunity to join a supportive team, receive full training, and develop your career in customer service.
You will be responsible for delivering outstanding customer support, handling enquiries professionally and efficiently, and providing a positive experience for every customer.
Key Responsibilities:
3. Manage inbound customer calls and queries
4. Provide clear, accurate, and helpful support
5. Record information accurately in line with organisational procedures
6. Work collaboratively as part of a team
7. Maintain professionalism and a positive customer-focused approach
Pre-Employment Screening:
8. Right to work verification, Identity verification, Criminal record check (Basic Disclosure), Credit check, Sanctions and Fraud Check, Employment references, Past 5 years Physical Address History, Past 2 Years Employment History