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Mitie Retail Elite Security Officer Opportunity
Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team.
Retail Elite Security Officers must be available to cover various shift patterns and be flexible regarding working locations and potential schedule changes.
Main Duties
* Protect customers and colleagues from physical and verbal abuse by providing a reassuring and professional security presence.
* Maintain a highly visible security presence that is easily identifiable by customers and colleagues while delivering excellent customer service.
* Proactively deter and prevent anti-social behaviour, theft, and criminal activity.
* Liaise with store management, Police, and other external agencies as required.
* Utilise conflict resolution skills to diffuse difficult situations within the workplace.
* Identify and rectify behaviours and situations that endanger health, safety, and wellbeing of colleagues, customers, and officers, in line with company policies.
Candidate Requirements
* Team player with an enthusiastic attitude and able to work independently.
* Experience in retail security.
* Flexible approach to work to meet business needs, with the ability to collaborate with different teams.
* Excellent written and verbal communication skills.
* Proficient with technology.
* Ability to identify triggers for conflict and mediate effectively.
* Conduct yourself to high ethical standards.
* Conflict resolution trained.
* Frontline Door Supervision or Security Guarding License essential; CCTV Licence preferred.
* Full UK Driving Licence beneficial.
* Maximise use of BWCCTV during confrontational situations.
Benefits
Our flexible benefits scheme includes:
* Virtual GP services for employees and household members.
* Financial wellbeing support via Salary Finance, including early access to earned pay and loans.
* Customisable benefits platform, Choices, with options like dental insurance, dining cards, and technology discounts.
* High street discounts through MiDeals, cycle-to-work scheme, and more.
* Life cover, save-as-you-earn scheme, and Mitie Matching Share Plan.
* Recognition awards like Mitie Stars with cash prizes.
Career Development
We value our employees' experience and offer diverse training and development opportunities to support career progression.
Inclusivity
We are committed to an inclusive recruitment process. If you have a disability or long-term condition requiring adjustments during recruitment, please contact us via email.
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