If you enjoy providing great service and working in a team, we have just the opportunity for you here at Bulwell Vets for Pets to join our team on a permanent basis.
What Your Typical Day Will Look Like
Your focus is to provide an exceptional service to our clients and the best care possible for their pets, acting as a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success. Your great client service during a client’s visit will ensure their absolute satisfaction and that the client leaves knowing they have received exceptional service and look forward to their next visit.
This role is part-time with various shifts covering 29.5 hours per week on average, with 1 in 4 Saturdays.
The Attributes Required
* You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
* You are able to provide guidance by keeping yourself fully up‑to‑speed with the practice services and any additional services available.
* You are calm, attentive and always focus on the clients’ needs.
* You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
* You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet. Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in‑house career development opportunities, pension and holiday allowance, as well as free car parking. The salary for this role is national living wage.
Location: NG6 8EP
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