OVERVIEW:
The Events and Associations Assistant will support the Senior Event Manager and the Account Manager linked to our biggest and most prestigious client. The successful applicant will support both of the above named roles, and as such they will gain a valuable insight into both the running of the Association (client) and their events.
WHO WOULD SUIT THIS ROLE?
We are looking for someone who is organised, keen to be part of a team, excited to work on events, and is an admin hero
HOURS OF WORK:
Full-time (37.5 hours per week), Monday to Monday (9.00am to 5.00pm) with half an hour for lunch. Flexibility is required around the events for the Association, however these dates are set a year in advance so you will get plenty of notice.
PLACE OF WORK:
Event Management Direct, Unit 9, Hydra Business Park, Nether Lane, Ecclesfield, Sheffield S35 9ZX
JOB PURPOSE
Excellent organisational skills are essential for this role, along with the ability to work un-supervised and to use your own initiative. You will need to be able to develop excellent working relationships with colleagues and clients at all levels and communicate well. A pro-active, flexible, and professional approach to your work is vital.
Most importantly you will be confident, positive, and deeply committed to providing a high-quality administration and event management service.
SKILLS & KNOWLEDGE
ESSENTIAL
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Proven administrative skills with the ability to develop and maintain an overview of a complex workload
·
Excellent communication skills
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Excellent IT skills and computer literacy and familiarity with the Microsoft software
·
Excellent customer service skills
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Ability to deal sensitively and discretely with confidential information
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Proven experience of managing complex processes and taking a proactive approach
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Ability to maintain effective relationships with a wide variety of people
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Experience in office administration
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Excellent record keeping skills
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Attention to detail and experience of managing a database or CRM system
DESIRABLE
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Minute taking experience
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Membership management experience
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Website content management experience
· Driving licence is preferred but not essential
DUTIES AND RESPONSIBILITIES:
· Provide administrative support to the Senior Event Manager and the Account Manager for the Association
· Assist in the management of the society membership database
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Upload content to the client
website
· Collate and distribute newsletters
· Attend committee meetings if required, take minutes and report back any action points
· Support the Account Manager with the co-ordination of the Committee election process
·
Deal with telephone and email enquiries promptly and efficiently
· Assist the Senior Event Manager with venue liaison, AV technical managers and other external bodies necessary to deliver an event, guided by the Senior Event Manager
· Assist the Senior Event Manager with trade exhibitors, sponsors, workshops, hotel accommodation, speaker management, travel abstract submission processes and any other event plans as guided by the Senior Event Manager.
· Assist the Senior Event Manager to prepare for the social programme at the events
· Co-ordinate and collate feedback reports from delegates after the event
· Attend events to assist with the delivery on site
· Any other duties commensurate with the role.
WHAT IS IT LIKE WORKING FOR EMD?
EMD is a small, dedicated team of event professionals and administrators. We are small but mighty We have grown in both staff numbers and clients, and we're really proud of what we've achieved. Despite our growth, we've maintained our friendly family office vibe
Events are ranked in the top 10 of the most stressful professions. We'd be untrue to candidates and ourselves if we didn't acknowledge that there are pressures, but we thrive on the deadlines, we get excited about the high level of admin, and we love seeing it all come together on site.