Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Service Designer until the 31st of March 2026 on a rate of £25.96 - £30.22/hour PAYE - working 35 hours per week. This role will be remote working, candidates should be UK based.
Responsibilities:
Use design thinking, methods and tools to solve problems: both large and complex such as connecting seemingly unconnected concepts and organisations; and small and detailed such as the logistics of a pilot
Plan, organise and facilitate user research, co-design workshops and events: bringing together individuals, partners and stakeholders to unpick challenges and identify new solutions
Enable co-leadership for individuals: Designing solutions that enable individuals themselves to co-lead research and service design activity
Synthesise research results into insights, themes, service opportunities and design principles
Use research/insights to identify inspiring new solutions
Develop well specified concepts, blueprints and prototypes
Communicate findings and ideas with internal and external stakeholders and influence thinking
Work closely with cross functional teams to define the detail of services, eg prototyping and creating specifications
Champion, demonstrate and build capacity in the design process for stakeholders, partners and colleagues
Essential Skills:
Have demonstrable work experience equivalent to SCQF level 9 or be educated to degree level in design
Experience of using the design process in service or product development
Experience of delivering new service or product designs
Experience in planning and leading design projects
Knowledge of service design processes and related disciplines
Well versed in Adobe Creative Suite including; Indesign, Illustrator and Photoshop
Analysis and problem-solving skills
Change management skills
Organisational and planning skills
Facilitation and design research skills
An excellent communicator
A positive and proactive approach to problem solving
Personal resilience
Able to question and challenge constructively
User centered and empathetic
An innovative and inspirational thinker
Able to multi task and prioritise
Able to handle pressure and competing priorities
Be curious and enthusiastic
Embraces change taking a pragmatic approach
Desirable Skills:
Knowledge and experience of UX or interaction design
Knowledge and experience of graphic design
If you would like to hear more about this opportunity please get in touch.