Job Description
We are looking for talented individuals to join the Northern team working primarily in the North West postcodes as a Field Service Engineer as a mobile engineer. The ideal candidate would live in or around Liverpool/Merseyside (but not limited to) to meet agreed service levels.
Whether you're an experienced engineer, returning to the workplace, or just starting your career, this is your opportunity to thrive in a role that's both rewarding as it is varied.
As a Canon Field Service Engineer, you'll be the trusted expert delivering our high standards directly to customers - installing, maintaining, and repairing Canon multifunctional office printers and finishing products to the highest standards. You’ll work independently in the field while being supported by a collaborative and inclusive team.
Responsibilities
* Deliver high quality service with a focus on the first-time fixes
* Provide technical support and training to customers
* Manage and optimise car stock inventory
* Build strong customer relationships through effective communication and a professional approach
* Advise customers on chargeable work and obtain necessary authorisation
* Accurately record service activities in line with company guidelines
* Be empowered to grow your skills and shape your career
* Collaborate with supportive service teams that value your input
Qualifications
You’re a creative problem-solver who sees the world through a customer’s eyes. You’re collaborative, courageous and ready to take on new challenges.
* Strong fault-finding and diagnostic skills (electrical/mechanical)
* A customer-first mindset and great communication skills
* Confidence using IT systems and managing your time effectively
* A proactive, self-motivated approach to learning and development
* Full UK driving licence (for mobile roles)
If you’re ready to make an impact and grow your career with a company that values your contribution, we’d love to hear from you.
Further Information
Competitive salary: Salary to be dependent on experience. Location – Field Based North West England Postcodes. Additional: Company car.
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