As a Service Officer you will work within Alexandra Place, our scheme in Woodley, Reading. This is a part time role and will ideally suit someone with housing experience. We’ll happily discuss a suitable working pattern at the interview. Day to day you will find yourself overseeing building safety, managing tenancies including viewings, settling in new residents and sign ups and completing fire risk assessments. You’ll be part of resident’s meetings and will be responsible for reporting both communal and resident’s repair requirements. The role could also see you managing light anti-social behaviour issues. About You You’ll see yourself as a people person, able to build rapport and show empathy but also robust in your working relationships. The ideal candidate will be enthusiastic and energetic. The following are considered essential: Experience in tenancy management, including audits and signposting to other agencies for additional resident support Strong awareness of building health & safety issues Ability to work independently, exercising good initiative and judgement. Great communication skills, you’ll be a go to person so building rapport will be very important Awareness of safeguarding issues, proactively ensuring that people are kept safe, protected from harm. Excellent written, communication and IT skills. Who We Are Central & Cecil Housing Trust provides safe and affordable homes for people over 55 in London. Since 1926, we’ve helped our residents to enjoy vibrant, active and fulfilling lives. Today, C&C supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a not-for-profit organisation, we re-invest every penny into helping our residents achieve their potential. From partnerships in fitness and the arts, to innovative technology and building inspiring homes, we support vibrant, active, and connected communities. Day to day, we live our values: “to be pioneers, to believe in better, to do what we do from the heart, to invest in each other and to have the courage to act”. C&C is passionate about fostering and supporting all forms of diversity, inclusion, and gender balance across the organisation and we always welcome applicants from diverse and ethnic minority backgrounds. If you would like some support with applying, please let us know. C&C is passionate about supporting diverse candidates. If you consider this to be the right opportunity for you, apply as soon as possible with your most up to date CV. Please note that we may consider applications as soon as we receive them, interviews will be held as soon as possible and we will make an offer immediately, if we find the right candidate. C&C is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.