Montcalm Collection
At Montcalm Collection, we believe that timeless style
and genuine hospitality are more than just values, they’re a way of life. Our
people are the heart of our hotels: passionate individuals working together as
a team, united by an unwavering commitment to providing first-class personal
service. Our collection spans some of London’s most storied
buildings, from elegant Georgian townhouses and an 18th-century brewery to a
historic head office and a contemporary architectural landmark. Each hotel has
its own unique story, and within everyone, our team create unforgettable
experiences for our guests. While our walls speak of history, it’s our people,
their ambition, and their creativity that shapes our future.
Join us, and become part of a culture that celebrates
individuality, nurtures potential, and upholds the very highest standards of
the art of hospitality.
Overview
The Cluster Chief
Engineer – West is responsible for leading and managing the engineering and
maintenance operations across multiple hotel properties within the western
region. This role ensures the optimal functioning, safety, and sustainability
of all physical assets, infrastructure, and technical services. The position
plays a strategic role in aligning maintenance initiatives with the overall
business objectives of the hotels, enhancing guest satisfaction, and ensuring
compliance with health, safety, and environmental standards.
The Cluster Chief
Engineer will oversee all aspects of preventive and corrective maintenance,
capital projects, energy management, and contractor/vendor relationships. They
will lead a team of engineers, technicians, and contractors, fostering a
culture of excellence, accountability, and continuous improvement. This role
requires strong leadership, technical expertise, and project management skills
to deliver high-quality results across diverse hotel environments.
The Cluster Chief Engineer –
West Hotels plays a crucial role in overseeing the technical and maintenance
operations of Montcalm Mayfair hotels, Montcalm Piccadilly Townhouse hotel and
Inhabit Hotels in west London. This leadership position is responsible for
ensuring the efficient and safe functioning of all facilities, systems, and
equipment within the hotels. The Cluster Chief Engineer is expected to lead
engineering teams, manage projects, and maintain a high standard of quality and
guest satisfaction.
Key Responsibilities
· Develop and execute a comprehensive
strategic plan for the Maintenance departments, aligned with the hotel's
objectives.
· Recruit, train, supervise, and evaluate
maintenance staff, including managers, technicians, engineers, and contractors.
· Foster a positive and collaborative work
environment, promoting professional growth and development among team members.
· Manage all construction, renovation, and
maintenance projects within the hotels, ensuring they are completed on time,
within budget, and to high-quality standards. Collaborate with external
vendors, contractors, and consultants as necessary.
· Develop and implement a preventive
maintenance program to prolong the lifespan of equipment, reduce downtime, and
minimise disruptions to guest services.
· Ensure routine inspections and
maintenance tasks are performed efficiently.
· Assist in preparation and management of
the annual budget for the Engineering / Maintenance departments, monitoring
expenses and optimising resource allocation.
· Identify cost-saving opportunities
without compromising quality and safety.
· Establish and maintain strong
relationships with external service providers, suppliers, and contractors to
ensure timely and cost-effective delivery of services and materials.
· Ensure full compliance with all relevant
Health & Safety regulations, building codes, and environmental standards.
· Implement safety protocols and emergency
response procedures to protect guests and staff.
· Monitor and promptly address guest
feedback related to maintenance and technical services, striving to exceed
guest expectations.
· Conduct regular inspections of guest
rooms and public areas to identify and address maintenance issues proactively.
· Implement energy-efficient initiatives
and sustainable practices to reduce operating costs and minimise the
environmental footprint of the hotels.
· Explore opportunities for renewable
energy sources and green technologies.
· Provide ongoing training and development
opportunities for departmental staff to enhance their technical skills and knowledge.
· Stay up to date with industry trends and
best practices.
· Manage the physical plant and
safety systems.
· Maintain equipment for effectiveness.
· Plan and evaluate preventative
maintenance.
This job
description sets out the main responsibilities related to the role at Montcalm
Collection. It is not intended to be exhaustive, and duties may be varied from
time to time as required by management to meet the needs of the business.
Skills & Qualification
· Bachelor’s degree in engineering,
Facilities Management, or a related field preferred.
· Relevant mechanical or electrical
qualifications.
· A minimum of 5 years of progressive
experience in technical services and maintenance, preferably in the hospitality
industry.
· Strong leadership and team management
skills.
· Excellent project management and
budgeting abilities.
· In-depth knowledge of relevant
regulations, industry standards, and best practices.
· Exceptional communication,
interpersonal, and problem-solving skills.
· Commitment to safety, sustainability,
and guest satisfaction.
Working Condition
· Flexibility to work shifts, including weekends,
holidays, and evenings, as required.
· Ability to work in a fast-paced, high-pressure
environment.
· Physical demands such as being on the feet for
long periods of time and manual handling.
Benefits
· Competitive
salary.
· A
supportive, empowering team environment.
· Benefits
platform with various discounts.
· 28 holidays
including eight bank holidays, with more holidays after two-year service.
· Cash-back
health benefits, including optical, dental, chiropractor and physio services.
· Discounted
gym membership.
· Access to
Wellbeing platform and sessions, including EAP.
· Awards and
Recognition Programme.
· Annual
parties.
· Regular and
ongoing training and development, including leadership workshops.
· Enjoy a paid day off to celebrate your birthday – because your special
day matters!
Eligibility
Candidates must be authorised to live and work in
the UK. Currently, visa sponsorship is not available for this role.
Equal
Opportunity Employer
At Montcalm Collection, diversity and inclusion
aren't just buzzwords. We genuinely value the unique perspectives everyone
brings, regardless of gender, ethnicity, age, disability, or background. Our
culture thrives on mutual respect, and we provide a workplace free from
discrimination and prejudice.
Should this role resonate with your aspirations,
please apply. If not shortlisted, we encourage you to explore other
opportunities with us, either now or in the future.
Note: If you do not hear from us within 14
days, kindly consider your application as not shortlisted for this role.
Please note that we do not accept
unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles
without prior agreement per role in writing from our Head of Human Resources,
will be considered the property of the company and will not be subject to
agency fees.