Are you ready to take the next step in your career with a company that values passion, teamwork, and customer excellence?We’re offering an exciting opportunity to join our team as aSenior Retail Sales Assistant on a 24 -30-hour contract in Kirkcaldy.Why This Role Is for YouAs a Senior Sales Assistant at Stephens Bakery, you play a key role in keeping the shop running smoothly day to day. You’re responsible for opening the shop, set up for the day, run the shift, and delegate tasks to the team. We are looking for a steady, reliable presence that helps maintain high standards in customer service, food quality, and shop operations.What You’ll Be Doing
* Take the lead in shop routines, ensuring trade runs smoothly from open to close.
* Run shifts confidently, and delegate tasks clearly and fairly
* Support your Shop or Assistant Manager in running the shop when on shift with them
* Step into problem-solve small issues during the shift and flag bigger ones to the management as needed.
* Maintain a clean, safe, and tidy environment for both customers and the team.
* Actively serve customers alongside the team and model excellent customer service
* Make sure the shop is always welcoming, clean, and well-stocked and encourage the team to take pride in their work
* Monitor presentation standards throughout the day and take action to keep them high.
* Carry out daily checks and paperwork to keep the shop compliant and safe.
* Manage opening and closing duties, till processes, and cash handling. Support ordering, stock rotation, and waste control.
What We’re Looking ForWe’re not just after experience – we want someone with the right attitude. If you’ve got a strong work ethic and a passion for people, we’ll provide full training to help you thrive.Are you:
* A natural team player who brings out the best in others?
* Thrilled by the buzz of a busy shop and fast-paced environment?
* A confident problem-solver who stays calm under pressure.
* Great with people and passionate about excellent customer service?
* Organised, reliable, and ready to take initiative?
* A positive leader who knows how to prioritise, delegate and stay on top of tasks?
If you said “yes!” to most of the above – we want to hear from you!What You’ll ReceiveWe love our people as much as we love our bridies (which is a lot!). So, to thank them for all of their hard work, we offer an attractive benefits package:
* Competitive Salary: from £12.96 per hour
* Lunch is on us! We offer free products to our teams on shift
* Presents for our team at special moments (Christmas, Length of Service & Weddings)
* Know someone great? Our staff referral scheme offers the potential to earn £150 each!
* Popping in for a bite on your day off? You’ll get 20% off our products across all of our shops
* Free Counselling for mental health, money, legal or work matters
* Discounts at over 1,000 high street and online retailers such as Asda, Aldi, cinemas, holidays, etc.
* Career development your sort of thing? We love to develop our teams to be the best versions of themselves which is why we like to offer job opportunities to our existing team.
Why Join Stephens Bakery?At Stephens Bakery, we’re not just baking — we’re baking history. As a 4th generation family business with 150+ years of heritage, we blend traditional craft with a bold, modern vision.Innovation drives us: from launching the first bakery Jiffy Van and drive-thru to pioneering retail partnerships with Coop, Scotmid, Morrisons, and independents.Yet our roots stay true — quality, tradition, and community. Using time-honoured techniques and the finest local ingredients, we’ve earned titles including:
* Scottish Craft Bakery of the Year
* UK Craft Bakery Business of the Year
* Home of Scotland’s Favourite Morning Roll, Steak Bridie & Double Biscuit
At Stephens, you’re not just joining a business — you’re joining a legacy. Proud of our past, passionate about our future.Ready to Take the Next Step?If you’re excited about what we do and think you’d be a great fit, we’d love to hear from you.Here’s what to expect:
1. Apply Now– Submit your application below.
2. Quick Chat– If shortlisted, we’ll start with a casual telephone interview.
3. Meet Us In Person– We’ll invite you in for a relaxed face-to-face interview.
4. Try It Out– Experience the role with a paid work trial.
We aim to complete the process in around 2 weeks, but we’re happy to work around notice periods where needed. #J-18808-Ljbffr