Overview
Platform Recruitment has partnered with a UK-based electronics design and manufacturing company. With manufacturing facilities in the UK and Asia they supply high-performance products to clients worldwide. They are now looking to recruit a Customer Support Engineer to join their R&D team. This is a unique opportunity for an engineer with excellent technical skills and a passion for customer interaction to join a company operating at the forefront of electronic innovation.
Responsibilities
* Provide technical support for new and existing electronic products to global customers.
* Travel internationally.
* Maintain a customer support database and manage technical documentation.
* Prepare and dispatch product samples and accessories.
* Investigate returned products and create detailed failure analysis reports.
Requirements
* HND or higher in Electrical & Electronic Engineering, Telecommunications, or a related discipline.
* Proven experience in technical customer support.
* Strong understanding of electronic circuits and schematic diagrams.
* Hands-on skills: soldering, cable crimping, use of hand tools and electronic test equipment.
* Highly self-motivated with excellent problem-solving, time management, and organisational skills.
The salary will be up to £40k depending on previous experience with great company benefits.
If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.
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