Overview
Customer Delivery Driver - Shoreham-By-Sea Extra
Tesco, Shoreham-By-Sea, England, United Kingdom
Responsibilities
* Deliver your part of the customer shopping trip by ensuring the van and trays are clean, tidy, and organised.
* Leave the back yard clean, tidy, and free of rubbish; pick up litter as you see it.
* Wash trays as part of the tray wash process and check the van for roadworthiness.
* Load the van as required and communicate any changes to customer orders, including substitutions, offering refunds where appropriate.
* Care for products/deliveries as if they were your own and deliver within the customer's time slot.
* Explain substitutions clearly and ensure customers are not charged extra for substitutions.
* Call the customer before arriving if early and contact the store/centre if you are running 30 or more minutes late.
You will need
* Build relationships with colleagues to create team spirit and support customer-focused service.
* Be warm and welcoming in interactions with customers and colleagues; understand customer needs and express thanks.
* Respond quickly to changing customer needs and embrace store changes.
* Be energetic and driven to deliver beyond expectations while balancing home and work life.
* Share ideas with your Manager and colleagues on improving the store for customers.
* Valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Flexible working from day one.
* Colleague Card benefits: discounts on purchases, including higher savings during pay-day weekends.
* Free wellbeing services and access to resources supporting mind, body, and life.
* Life cover and a pension with employer contributions; various voluntary benefits available.
* Uniform provided and inclusive policies to support you at work.
* Access to colleague networks that celebrate diverse backgrounds.
About Us
Our vision is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is to serve customers, communities, and the planet a little better every day. Tesco is committed to diversity, equity, and inclusion and to an accessible recruitment process.
Tesco is proud to be a Disability Confident Leader and supports flexible working. For more information about our benefits, please read the provided materials.
Other information
We may close roles earlier than the advertised end date if there are high volumes of applicants. We will offer feedback to candidates who attend an interview. For more information about us, please visit www.tescoplc.com
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