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Bank support worker

Hartlepool
Community Integrated Care
Bank support worker
Posted: 29 August
Offer description

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* Work doing the things you enjoy, meaning work never feels like work
* Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
* Managed by supportive leaders
* 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
* Pension Scheme
* No uniform - we wear our casual clothes
* We will pay for your DBS / PVG
* We are based in one location, so no need to be a car driver
* Spend your whole shift with the person you support, making the biggest impact on their lives
* Shopping Discounts Scheme
* Ongoing continued professional development and progression opportunities
* Recommend a Friend Bonus scheme
* Investment in your wellbeing

Benefits & USP’s

* £12.62 per Hour
* Work doing the things you enjoy, meaning work never feels like work
* Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
* Managed by supportive leaders
* 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
* Pension Scheme
* No uniform - we wear our casual clothes
* Flexible Working Hours & Shift patterns
* We will pay for your DBS / PVG
* We are based in one location, so no need to be a car driver
* Guaranteed & Contracted Hours
* Spend your whole shift with the person you support, making the biggest impact on their lives
* Shopping Discounts Scheme
* Ongoing continued professional development and progression opportunities
* Recommend a Friend Bonus scheme
* Financial Hardship Fund
* Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

We have all lived at Flaxton St for several years now where the team support us to manage various challenges such as different communication styles, bi-polar disorder, epilepsy and onset of dementia.Most of the team have been supporting us for a long time now, but new faces are always welcome. Our support team aris trained to ensure we live our best lives possible so that we enjoy fun, laughter and music!

At Rosedale we have a happy, lively day filled with the activities we enjoy such as trips to the seaside, bowling, arts and crafts, shopping, eating out, cinema and discos. We all enjoy helping with baking and cooking, eating together, watching TV, puzzles, music. Individually we enjoy knitting, gardening, air guitar and line dancing, so quite a varied group but we have fun. The team encourage us to do as much as we can for ourselves and to explore local places and activities.

We are using public transport now so learning bus times and how to get about is an adventure. We are planning a train trip to Newcastle for a day out in the big city. Next stop, London!

Listening and respecting us as individuals is so important - as is a jolly good laugh and some fun!

Flaxton St is a residential service comprising two adjoining bungalows, Rosedale and Rosewood. The two bungalows are linked with a sleep-in room/office and a laundry room. Rosedale bungalow has three bedrooms a lounge, dining room, kitchen, full bathroom and another separate toilet. Rosewood has a similar layout. We have a parking area at the front of our home and the rest is gardens. In Summer we have tea outside, the occasional BBQ, do some gardening and generally ‘muck about’ with a football or games.

Rosedale is full - three lively people who keep the team busy with their chosen daily activities, so hopefully a new group of equally lively, lovely people (just like us!) will come to live at Rosewood.

Rosewood has a new housemate who is fun and full of laughter too. We shall soon have two more housemates so that we can all enjoy the Summer activities in Hartlepool.

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we're really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally It Is Important Too That You Share Our Company Values - We Include; We Deliver; We Aspire; We Respect; We Enable, Which Are At The Heart Of Everything We Do And Ensure That We Deliver High Quality, Consistent Care And Support. People's Values Are Important To Use, So We Look For People With

* Patience
* Empathy, compassion and sensitivity to others
* A strong work ethic
* Reliability
* Honesty
* Determination
* A problem solver
* Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact recruitment@c-i-c.co.uk

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.


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