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Client:
EE
Location:
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Where: Darlington
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Shifts: The department is open from 08:00am until 06:00pm, so no late evening shifts and only one weekend in three!
Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or the life skills built from years of building relationships. If so, you have transferable skills to succeed in a Payment Support role with EE.
Join our Payment Support Team in Darlington to support and guide customers during difficult times. Whether it’s helping with billing queries, assisting those behind on payments, or other needs, with our training, you will be the expert they rely on. Every interaction delivers a personal, brilliant service.
We understand life is dynamic. Like most roles at EE, this position offers flexibility. We’ll support your success by allowing you to schedule your breaks, bank time, and occasionally work from home.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave—up to 2 weeks for caring for family or friends.
* Family Leave—up to 18 weeks full pay and 8 weeks half pay for all parents in the first year.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support for career development and growth within EE.
* Season Ticket Travel Loan to assist with commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental coverage for you and your family.
Join a great team with supportive culture and tailored training. What are you waiting for?
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