Mosaic System Trainer (Adults, Children's & Finance) - Contract (Outside IR35)
Rate: £400-£425 (Outside IR35)
IR35: Outside
Duration: Initial 3 months (training period pre go-live)
Location: Hybrid, remote for material development + 3-4 days per week on-site for delivery (negotiable)
Panoramic Associates are supporting a Local Authority with their search for an experienced Mosaic Trainer to support the delivery and adoption of Mosaic across Adults', Children's and Finance directorates. This is a specialist interim requirement for someone who knows Mosaic inside and out and has trained users during an implementation, not just in BAU environments.
Key priorities
* Deep, entrenched Mosaic knowledge (hands-on, end-to-end understanding)
* Proven experience delivering Mosaic training across Adults' and Children's services
* Ability to create bespoke training materials aligned to the council's workflows and recording models
* Strong interpersonal/change engagement skills (not "stand in front of a script" delivery)
Role responsibilities
* Design and deliver tailored Mosaic training to users at all levels across Adults, Children's and Finance
* Create training packs, user guides, quick reference materials and E-learning content
* Conduct training needs analysis across service areas to inform rollout plans
* Support a train-the-trainer approach to upskill internal teams post go-live
* Provide support to UAT/early adopters via walkthroughs, drop-ins and practical guidance
* Maintain and iterate training content based on feedback and evolving system design
* Help drive adoption and bring teams on the change journey as new ways of working land
Skills & experience
* Strong track record delivering Mosaic training as part of an implementation/transformation programme
* Experience building both classroom and digital learning content (including E-learning)
* Confident translating complex processes into clear, accessible guidance
* Strong stakeholder engagement and facilitation style with a focus on user adoption
* Public sector/local authority experience
Start: ASAP (client moving quickly)
Interview process: Teams interview with the Project Manager and SMEs, 1 stage
Pop an application through if you'd like to learn more!