Job Summary
The Estates and Facilities Department covers a very large and diverse range of duties, which means that you would interact closely with many stakeholder groups on a wide range of matters. You will work as part of a small proactive team of NHSBT staff and contractors who are customer focussed and have a can do attitude, enabling colleagues across the organisation to carry out their duties efficiently and effectively.
Main duties
In this role, you will provide a responsive and proactive service, in a customer-oriented environment where teamwork and communication are key to its success. Typically, your duties will involve:
1. Providing local site administrative services and coordinating a range of stakeholders such as external suppliers and contractors.
2. Acting as first point of contact for internal and external contacts including staff, donors, members of the public, contractors, and suppliers.
3. Supporting general office duties for example photocopying and scanning documents
4. Carrying out data entry ensuring all records are up to date and accurate.
5. Opening and sorting post and handling routine correspondence.
6. Maintaining manual and electronic filing systems.
7. Receiving and making telephone calls.
About You
Experience and Knowledge
8. Proven administrative experience preferably in a service environment.
9. Experience of dealing with contractors or suppliers.
10. Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).
Qualifications and Training
11. NVQ level 3 in Facilities or Business Management Administration or other related subject or equivalent experience.
12. GCSE or equivalent in English and Maths.
13. Demonstrates commitment to own continous learning and development (CPD).