Abercrombie & Fitch Co. is a global, digitally‑led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. With over 750 stores worldwide and robust e‑commerce platforms, Abercrombie & Fitch Co. leads with purpose and always puts its people first.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. This role is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
* Opening and closing routine
* Product Knowledge & Brand Awareness
* Business Understanding
* Proactive Thinking
* Attention to Detail
* Register/Point of Sales use
* Asset Protection
* Visual Displays
* System Skills
Work Schedule Requirements
* Schedule will vary weekly but should expect to work at least 16 hours per week.
* Required availability on Saturdays and Sundays as well as certain holidays.
* In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
* Education – High School Diploma / G.E.D. equivalent preferred
* Retail Experience – At least 1 year of retail experience is preferred
* Supervisor/Managerial Experience – No supervisory/management experience is required
* Customer Focus
* Communication
* Interpersonal Interaction
* Fashion Trend Knowledge
* Outgoing
* Assertiveness
* Adaptability/Flexibility & Stress Tolerance
* Poise & Ambition
* Multi‑Tasking
* Applied Learning
* Work Ethic
* Omni Channel Services
Benefits
As an Abercrombie & Fitch Co. associate you’ll be eligible to participate in a variety of benefit programs designed to fit your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our culture and values.
* Quarterly Sales Incentive Bonus
* Merchandise Discount
* Flexible Schedule
* Opportunities for Career Advancement
* Associate Assistance Program
* Opportunity to Become a Brand Affiliate
* Training and Development
EEO Statement
Abercrombie & Fitch Co. is an Equal Opportunity employer.
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